If you have sent a “Send Now” or “Timed message” and want to know if it was opened (and by whom, in case it was sent to different recipients), you can follow these steps:
- In your application go to the Messages tab;
- Select "View Sent" and open the message in question;
- Go to the Recipient List. If there is a date/time associated with a recipient this means that the message has already been opened by that person at that date and time.